Content updates not showing in report?

posted May 15, 2009, 8:03 AM by   [ updated Jun 10, 2009, 6:12 AM ]
Type: recommended procedure

We had reports of content changes not showing immediately either in the HTML or Word report, but only after a second attempt.

Rest assured that your content is saved. Browsers or proxy servers may store a copy of a previous report that you have generated, and keep showing the report in cache.

We recommend that you:
  • right-click on the report in the viewer and select Refresh until the content is correctly displayed;
  • alternatively, clear your browser cache and just generate another report at a later moment.